These Terms and Conditions govern your use of Super Ace. Please read them carefully before registering or placing any bets. By creating an account, you agree to everything set out below.
Welcome to Super Ace, Bangladesh's online betting and casino platform. These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and Super Ace ("we", "us", "the Platform"). They apply to all use of the Super Ace website, mobile app, and any services offered through them.
We have written these Terms in plain language so that every player in Bangladesh can understand what is expected of them and what they can expect from us. If anything is unclear, please contact our support team before registering.
Important: By registering an account on Super Ace, you confirm that you have read, understood, and agreed to these Terms in full. If you do not agree, please do not use the platform.
These Terms apply from the moment you access the Super Ace platform, whether or not you have completed registration. Continued use of Super Ace after any update to these Terms constitutes acceptance of the revised version.
Super Ace reserves the right to update these Terms at any time. When we make significant changes, we will notify registered players via email or an in-platform notification. The date at the top of this page always reflects the most recent revision.
These Terms should be read alongside our Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and Super Ace.
To register and play on Super Ace, you must meet all of the following requirements:
Super Ace actively verifies player ages. If we have reason to believe an account belongs to someone under 18, we will suspend the account immediately, conduct a full review, and return any deposited funds if the account is confirmed to be underage. Any winnings generated by an underage account will be forfeited.
Each player is permitted to hold one account only on Super Ace. Creating multiple accounts — whether under the same name, phone number, device, or IP address — is a violation of these Terms and will result in all associated accounts being closed.
When registering, you must provide accurate and complete information. This includes your real name, date of birth, phone number, and any other details requested during the registration process. Providing false information is grounds for immediate account closure and forfeiture of any balance.
You are responsible for keeping your login credentials secure. Super Ace will never ask for your password via email, chat, or phone. If you believe your account has been accessed without your permission, contact support immediately.
Super Ace supports deposits and withdrawals via bKash, Nagad, Rocket, and selected card payment methods. The minimum deposit amount is ৳50. Minimum withdrawal amounts and processing times are displayed in your account dashboard.
All funds deposited into your Super Ace account must come from a payment method registered in your own name. We do not accept third-party deposits. If a deposit is identified as coming from a third party, it will be reversed and the account may be suspended pending investigation.
Withdrawals are processed to the same payment method used for the most recent deposit, where possible. Super Ace does not charge fees on standard withdrawals, but your payment provider may apply their own charges.
Processing Times: Most withdrawals are processed within 30 minutes during operating hours. In some cases, additional verification may be required, which can extend processing time. We will always communicate any delays to you directly.
Super Ace reserves the right to request identity verification documents before processing any withdrawal. This is a standard anti-money laundering procedure and is not a reflection on any individual player's conduct.
Super Ace offers a range of bonuses including welcome bonuses, reload bonuses, and seasonal promotions. All bonuses are subject to wagering requirements, which will be clearly stated in the individual promotion terms at the time the bonus is offered.
General bonus rules that apply across all Super Ace promotions:
Any attempt to exploit bonuses through coordinated betting, use of multiple accounts, or other methods designed to circumvent wagering requirements will result in the cancellation of all bonuses and may lead to permanent account closure.
All bets placed on Super Ace are final once confirmed. Players are responsible for checking their bet details — including stake amount, selection, and odds — before confirming. Super Ace does not accept requests to cancel or amend confirmed bets except in cases of a clear technical error on our part.
In the event of a technical fault that affects the outcome of a game or bet, Super Ace will investigate and resolve the issue fairly. Where a fair resolution is not possible, affected bets may be voided and stakes returned.
For crash games such as Aviator, the outcome of each round is determined by a provably fair algorithm. Players can verify the fairness of any round using the seed values provided after each game.
The following activities are strictly prohibited on Super Ace and will result in immediate account suspension and potential legal action:
Note: Super Ace uses advanced fraud detection systems that monitor all accounts and transactions. Suspicious activity is flagged automatically and reviewed by our compliance team.
Super Ace reserves the right to suspend or close any account at any time, with or without prior notice, if we have reasonable grounds to believe that the account has been used in violation of these Terms.
In cases of suspected fraud, money laundering, or identity misrepresentation, Super Ace may freeze account funds pending investigation. If the investigation confirms a violation, the funds may be forfeited in accordance with applicable regulations.
Players may also request to close their own account at any time by contacting support. If you close your account voluntarily, any remaining balance will be returned to your registered payment method after standard verification checks.
Super Ace is committed to promoting responsible gaming across its entire player base in Bangladesh. We provide a range of tools to help players manage their activity, including deposit limits, loss limits, session time reminders, and self-exclusion options.
These tools are available to every registered player at no cost and can be activated directly from your account settings. We encourage all Super Ace players to use them as a routine part of managing their gaming.
If you believe your gambling is becoming a problem, please use the self-exclusion feature or contact our support team. We will act quickly and without judgment. For more detailed information, please visit our dedicated Responsible Gaming page.
18+ Only: Super Ace strictly enforces the minimum age requirement of 18 years. We use age verification checks at registration and may request supporting documents at any time.
Super Ace collects and processes personal data in accordance with our Privacy Policy. By registering on the platform, you consent to the collection and use of your data as described in that policy.
We use your data to operate your account, process transactions, verify your identity, prevent fraud, and communicate with you about your account and promotions. We do not sell your personal data to third parties.
Super Ace uses industry-standard SSL encryption to protect all data transmitted between your device and our servers. Your financial information is handled securely and is never stored in plain text.
Super Ace provides its platform on an "as is" basis. While we work hard to maintain uptime and service quality, we cannot guarantee that the platform will be available at all times or free from technical issues.
To the maximum extent permitted by applicable law, Super Ace shall not be liable for:
Nothing in these Terms limits Super Ace's liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable law.
Super Ace may update these Terms and Conditions at any time. When we make material changes, we will notify registered players via email or an in-platform message at least 7 days before the changes take effect, where possible.
Your continued use of Super Ace after the effective date of any update constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you should stop using the platform and contact support to close your account.
We recommend bookmarking this page and checking it periodically so you are always aware of the current Terms that apply to your use of Super Ace.
If you have any questions about these Terms and Conditions, or if you need clarification on any point before registering, please get in touch with the Super Ace support team. We are available 24 hours a day, 7 days a week.
Our support team will respond to all queries as quickly as possible. For urgent account issues, live chat is the fastest way to reach us.
These Terms are not just legal text — they are the foundation of a fair and secure experience for every Super Ace player in Bangladesh.
Super Ace holds player funds separately from operational funds. Your balance is yours, and our Terms ensure it is returned to you promptly when you request a withdrawal or close your account.
Our Terms apply equally to all players. No special treatment, no hidden rules for certain accounts. Every Super Ace player in Bangladesh operates under the same clear framework.
The betting rules in our Terms are backed by certified random number generators and provably fair algorithms. You can verify the outcome of any game round independently — no black boxes.
Every Super Ace bonus comes with clearly stated wagering requirements and expiry dates. We do not hide conditions in small print — what you see in the promotion is what applies.
Our Terms set out clear security obligations for both Super Ace and our players. We use SSL encryption and fraud detection, and we ask players to keep their credentials secure in return.
Responsible gaming is not an afterthought at Super Ace — it is written directly into our Terms. Deposit limits, self-exclusion, and age verification are all enforceable commitments, not optional extras.
Now that you know the rules, you are ready to get started. Registration takes under two minutes. Deposit with bKash or Nagad and start playing right away.
18+ only. Please play responsibly. Responsible Gaming